Processing times can vary, depending on time of year. Most orders are digitized in 21 days or less. Orders received prior to holidays can experience longer processing times. We do offer expedited rush processing for an additional fee. This guarantees a 10-business day processing of your order. Remember to factor in return shipping time as well. An expedited rush shipping option is also available.
Digitizing boxes are the easiest, most convenient way to organize your tapes, photos, and films. The kit includes a pre-paid UPS return shipping label, packing materials, barcode stickers for each item, and a secure, sturdy box. Everything needed to safely ship and track your memories.
Yes, we welcome walkup customers however we request that you call ahead to schedule an appointment so we can better serve you (949) 720-2080. Walkup Hours: Monday-Friday 9-5pm PT.
The Video Editor
4590 MacArthur Blvd. #500
Newport Beach, CA 92660
You can send us consumer home video tapes, reels of 8mm, Super8 film, printed photos up to 8×10″, 35mm negatives, and 35mm slides. An item is a videotape, or a bundle of 25 photos or slides or negatives, or an 8mm or Super8 film reel up to 7″. You can mix and match items to reach the item limit either (2 items, 10 items, 20 items, 40 items). Have more to send? Add them in, each additional item is $15. If you are not sure what you have call us and we’ll help you figure it out.
WE DO NOT TRANSFER- Copyrighted material, store-bought videos or movies, or anything obscene, violent, with nudity or illegal. We do not transfer PAL / SECAM format (European) videotapes or 16mm film.
No. The same flat rate applies to tapes from 1 minute up to 2 hours. Tapes over 2 hours in length incur an additional footage fee of $15 per 2-hour segment. If we encounter a blank tape, we will refund/credit you.
The Video Editor was founded in 1993. To date, we have helped hundreds of thousands of families nationally to digitize and preserve their aging tapes, films, and photos. All work is done here in Orange County, California. Yes, Disneyland is our neighbor.
Once you order, we will send your digitizing box along with a pre-paid UPS shipping label to return to our headquarters. The UPS shipping label is only provided for customers located within the USA. At this time, we cannot accept orders from out of the country. If you cannot use UPS, please use the service that you’re most comfortable with. We always suggest you insure the package.
Absolutely all of your family media materials will be returned to you along with your new digital copies, your choice of DVDs, a digital download, or a USB thumb drive. Some customers may want more than one choice, call us, we’ll accommodate.
640 x 480 for videos. Photos are scanned at 600 dpi. Higher res on request. 35mm slides scanned at 1200dpi.
We take a straight feed of what’s on the videotape or scanned in the photos. However, many people tell us our commercial-grade equipment made their media look better.
If the tape is broken and doesn’t play, we can usually repair it at no additional charge.