Processing times can vary, depending on time of year. Orders received prior to holidays can experience longer processing times. Most orders are digitized in 3-5 weeks. We do offer expediated rush processing for an additional fee. This guarantees a 10-business day processing of your order. Remember to factor in return shipping time as well.
The Video Editor was founded in 1993. To date we have helped hundreds of thousands of families nationally to digitize and preserve their aging tapes, films and photos. All work is done here in Orange County California. Yes, Disneyland is our neighbor.
Digitizing boxes are the easiest most convenient way to organize your tapes, photos, and films. The kit includes a pre-paid UPS return shipping label, packing materials, barcode stickers for each item and a secure sturdy box. Everything needed to safely ship and track your memories.
Once you order we will send your digitizing box along with a pre-paid UPS shipping label to return to our headquarters. The UPS shipping label is only provided for customers located within the USA. At this time, we cannot accept orders from out of the country. If you cannot use UPS, please use the service that you’re most comfortable with. We always suggest you insure the package.
Yes, we welcome walkup customers however we request that you call ahead to schedule an appointment so we can better serve you (949) 720-2080. Walkup Hours: Monday-Friday 9-5pm PT.
Local customers can schedule a drop-off time at our headquarters
The Video Editor
4590 MacArthur Blvd. #500
Newport Beach, CA 92660
Absolutely all of your family media materials will be returned to you along with your new digital copies, your choice of DVDs, a digital download, or a USB thumb drive. Some customers may want more than one choice, call us, we’ll accommodate.
You can send us consumer home video tapes, reels of 8mm, Super8 film, printed photos, 35mm negatives, and 35mm slides. An item is a videotape, or a bundle of 25 photos or slides or negatives, or a film reel (any size). You can mix and match items to reach the item limit either (2 items, 10 items, 20 items). Have more to send? Add them in, each additional item is $15. If you are not sure what you have call us and we’ll help you figure it out.
WE DO NOT TRANSFER- Copyrighted material, store-bought videos or movies, nothing obscene, violent or with nudity. We do not transfer PAL / SECAM format (European) videotapes.
640 x 480 for videos. Photos are scanned at 600 dpi. Higher res on request. 35mm slides scanned at 1200dpi.
No. The same flat rate applies to tapes from 1 minute up to 2 hours. Tapes over 2 hours in length incur an additional footage fee of $15 per 2 hour segment. If we encounter a blank tape we will refund/credit you.
We taking a straight feed of what’s on the video tape. However, many people tell us our commercial-grade equipment made their tapes look better.
If the tape is broken and doesn’t play, we can usually repair it at no additional charge.